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AOA NOW: January 5, 2018
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Jan. 5, 2018

Congratulations to Our Newest COPM-C Designee
Please join the AOA in congratulating William Ranes, COPM-C, on becoming our most recently certified practice management professional! William is the regional manager at Fuel Medical Group in Portland, OR. Be sure to send your congratulations to William. The AOA thanks you for your commitment to otolaryngology practice management and lifelong learning!


Kick Off 2018 with Education from AOA
The AOA Education Committee would like to wish you a Happy New Year! To continue the celebration, members will receive 25% off subscriptions through Sunday. This offer expires on Jan. 7 at 11:59 p.m. Eastern. Use Promo Code: NewYear. Start the year off right with an AOA webinar subscription! We have two packages to choose from.

2018 Webinar & Recording Subscription
Members $261.75

2017/2018 Webinar & Recording Subscription

Members $449.25


Confusion over HIPAA Leads to Violations
Source: Modern Healthcare
Every day, physicians across the country are flirting with privacy trouble.
They're texting each other protected health information, storing it in shared notes on their iPhones, and even posting about their patients on Facebook. Often, they don't even know what they're doing could be breaking the Health Insurance Portability and Accountability Act's privacy rule. Read the full story on Modern Healthcare.



AOA-36 Call for Speakers: Deadline Approaching
Share your otolaryngology practice management knowledge by presenting a concurrent session at AOA-36 in September. Submit your proposal before the deadline on Jan. 15, 2018. Check out information on the AOA-36 webpage and start working on your proposal today!



Our members are AOA’s biggest asset! This periodic feature will showcase our dedicated members from across the country and why they continue to be a part of the only association dedicated to the unique specialty of otolaryngology practice management.

Why does Claudette Brown belong to the AOA?


"To stay current in management of an otolaryngology, audiology and hearing aid dispensing practice. The information is very valuable; the networking and resources are invaluable."


Tell Us Why You Belong To The AOA
Each week, we have featured a member in this newsletter. If you would like to be featured in an upcoming AOA Now, email us a picture of you with a two or three sentence answer of why you belong to the AOA!



Interview Questions That Are Winners – Part 3
The best question you can ask someone who has applied to work at your practice is the one you use towards the end: “Do you have any questions for me?” This one question will allow the candidate to show you how serious they are about wanting to work there and how well they’ve listened to the conversations. You want someone who wants to be there and has taken the time to research what you do, where your offices are, who is on staff, etc. You’ll never cover everything in one sitting, so this would show who has prepared to interview you just as you have prepared to interview them. Remember that hiring is a two-way street – you have to like the candidate and she or he has to like you. If you both work at it in the beginning, you’ll interface better down the road. Remember the old saying: “Begin as you mean to go on.”


Connect on engagemENT

AOA's newest member platform engagemENT went live at the end of 2017 - have you connected yet? This robust system allows you to ask questions to members, connect with special interest groups, download and share files, and much more. Get started on engagemENT by starting a discussion or applying for a volunteer position today!


New Year, New You: Earn Your COPM or COPM-C in 2018
Sure, you made the same New Year's Resolutions to exercise more, spend time with the family or increase your volunteerism. Make a resolution to further your career by obtaining your Certification in Otolaryngology Practice Management (COPM) or Certification in Otolaryngology Practice Management - Corporate (COPM-C) in 2018! Commit yourself to otolaryngology practice management excellence and lifelong learning with this specialty-specific certification. Visit the COPM or COPM-C webpages to begin your journey.


Educate yourself and your office with AOA webinars. Learn about several upcoming titles below, and visit the AOA Webinars page to register.


Jan. 10@ 1:00-1:30 p.m. Eastern| "All About AOA" presented by Robin Wagner, COPM FREE WEBINAR!

Jan. 17 @ 1:00-2:00 p.m. Eastern | "Ensure Efficient Patient Payments" presented by Steven D. Beene, MBA
Jan. 31 @ 1:00-2:00 p.m. Eastern
| "De-identification of PHI Under HIPPA" presented by Jim Sheldon-Dean


Association of Otolaryngology Administrators
2400 Ardmore Blvd., Ste. 302
Pittsburgh, PA 15221
p: 412-243-5156 | e:

AOA Office

2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

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