The future of otolaryngology is in your hands
As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen.
The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.
05/09/2018 THROUGH THE EYES OF THE PATIENT
Do you see what your patients see when they enter your office?It only takes a few minutes each month to sit down in your patient lobby, exam rooms, bathrooms, hallways, and other common areas to make sure things are clean, neat, orderly, and in good repair. Most of the patient surveys, including Press Gainey, ask the patient to rate the physical condition of the practice. Is your office worthy of an “Excellent” rating?
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