The future of otolaryngology is in your hands
As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen.
The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.
07/18/2018 WAYS TO ENGAGE YOUR STAFF WITHOUT MAKING MORE WORK FOR YOU
Try something called “microshifts.” According to the Advisory Board, microshifts share key characteristics. They:
- Shift part of your existing routine;
- Relate to an engagement driver that you can actually control, such as your employees' sense of purpose, skill development, or sense of connection to the team;
- Take no more than 5 minutes to complete;
- Impact several members of your team when repeated over time.
For example, at your next team meeting, share an “oops” moment and turn it into a teaching moment – discuss when you made a recent mistake and what you learned from it.
Download this tip sheet for the Advisory Board’s nine simple microshifts.
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