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AOA NOW: January 13, 2017
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Jan. 13, 2017

NEWS & ASSOCIATION UPDATES
Complete a Brief Survey about Telemedicine for an Upcoming Oto's Scope Article
The AOA is gauging its membership about telemedicine usage in ENT. Are you offering telemedicine services in your practice or plan to implement them in 2017? Complete this brief survey, and you could be interviewed for a future Oto's Scope article.

 

AOA-35 ANNUAL EDUCATIONAL CONFERENCE

Today: Last Day to Submit Your Speaking Proposal for AOA-35

Today is the deadline to submit speaking proposals for the educational schedule at AOA-35 in Las Vegas. If you are considering submitting to speak at the conference but haven't done so yet, please submit no later than the close of business today for consideration.

 

MANAGER'S MINUTE

Made a Mistake at Work? Take the Direct Approach to Resolve It
Everybody makes mistakes; it’s inevitable. But it’s what you DO when you make a mistake that counts. In a recent study, it was found that 79% of the people react to those mistakes by blaming others or hiding or just denying that they occurred. The right thing to do, according to New York Times bestselling author Mark Murphy, is to take an “active approach” in response. Personally – that means face-to-face – apologize so the other person can see that you are sincere. It’s hard to show that in an email. The person you wronged will feel better, and, if you do it publicly, others will actually notice that you’ve accepted responsibility and will think better of you as well. Tackling mistakes directly – part of being transparent as a manager - is one of the keys to being happier at work.

 

BEST OF THE BOARD
Doctor of Audiology vs. Dr. __
Distinguishing between a medical doctor and doctor of audiology can be deceiving to the typical consumer. How do you refer to each in your practice? Learn how your colleagues are differentiating in this week's board highlight. Check out the original discussion, and contribute your thoughts on the AOA Discussion Forums.

Q: Are there any repercussions for an audiologist in a clinical setting to refer to themselves as Dr. ______instead of doctor of audiology? I have 3 M.D.s who prefer that our audiologist not refer to herself as Dr. _____, however, our audiologist feels that she has every right to label herself a dr. The physicians feel that it is misleading as she is not a medical doctor.What does everyone else do in their clinic? Any feedback would be appreciated.

A: We had this issue come up in our office year's ago, with patient's mistakenly believing they were M.D.'s instead of audiologists, so this is our policy after checking with our state Medical Board. We explain this up front before they are hired. Some have not liked it, but it is our policy if they choose to accept a position here.

Office Titles
At PRACTICE, we encourage our employees to further themselves educationally and professionally. We believe it enhances patient care. Physicians and employees with higher educational degrees or designations are encouraged to note their achievements by adding the appropriate suffix to their name in written form (e.g., MD, DDS, FACS, AuD, PhD). However, in a medical setting such as ours, the verbal and written use of the “Dr.” prefix is expressly reserved for physicians.


This issue has been clarified by Texas statutory law and by the Texas Medical Board, the state governmental agency charged with protecting the public by regulating the practice of medicine. In a medical setting such as a physician’s office or a hospital, a person using the “Dr.” prefix is assumed by the public to be a physician.


A: I love this wording and plan on utilizing as much as possible. This issue comes up every so often in our practice .

 

AOA RESOURCES
Make the Most of Coding with SuperCoder Products
2017 is just kicking off, but it's already sure to bring challenges for ENT reimbursement. AOA offers some terrific SuperCoder products to members at an exclusive discounted rate to assist in all of your coding needs. A resource that all ENT practices can benefit from is the "Otolaryngology Coder" tool, which is a comprehensive medical coding resource. Watch a free webinar recording from this week to learn how to make the most of this innovative tool to alleviate coding headaches in 2017! If you are interested in complimentary access to SuperCoder, please contact Austin Jatwani at The Coding Institute.

 

UPCOMING WEBINARS
Educate yourself and your office with AOA webinars. Learn about several upcoming titles below. Visit the AOA Webinars page to register. Secure your education for 2017 with the 2017 AOA webinar subscription for the low member rate of just $349.

Jan. 25 @ 1 p.m. Eastern | "
Fundamentals of CPT Coding in Audiology" presented by Kim Cavitt, Au.D.
Feb. 1 @ 1 p.m. Eastern | "
AOA 101" presented by Robin Wagner, COPM COMPLIMENTARY WEBINAR!
Feb. 15 @ 1 p.m. Eastern | "
Audiology Pricing Strategies" presented by Kim Cavitt, Au.D.

Association of Otolaryngology Administrators
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AOA Office

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Phone: 412-243-5156
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info@aoanow.org

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