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AOA University
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Certification in Otolaryngology Practice Management of the Association of Otolaryngology Administrators

The AOA and Education Committee are proud to bring you AOA University! AOA U provides self-learning modules on a variety of topics and is brought to you by the Certification in Otolaryngology Practice Management of the Association of Otolaryngology Administrators. Use these modules to train new employees or to provide a refresher for your current employees. See below for suggested module bundles to train your front office employees, clinical staff, billing staff, etc.

CLICK HERE TO PURCHASE AOA U MODULES


WANT TO PREVIEW A MODULE? Email Us


How Does it Work?

AOA U modules are setup in presentation format using PowerPoint slides, with a narrator to walk you through the content. Most modules will take approximately 20 minutes to complete and are followed by a post-test to assess your learning. If you complete a module and test successfully, you will receive a certificate of achievement. 

Once you own the modules, you can use them unlimited times until the module is updated. If/when there is a change in data, requiring a major update to a module’s content, we will make the updated module available for purchase.

Pricing

AOA Members: $149 per module, when purchased individually
Non-Members: $299 per module

Packages (member-only pricing):
  •  5 modules for $399
  • 10 modules for $699
  • 19 modules for $1100

Training Modules Available

  1. All About the Ears
  2. All About the Neck
  3. All About the Nose
  4. All About the Oral Cavity & Salivary Glands
  5. All About the Throat
  6. Basic ENT Instrumentation
  7. Basic ENT Procedures
  8. Basic ENT Terminology
  9. Basic Finance
  10. Basic Front Office Operations
  11. Basics of Human Resource Law
  12. Bloodborne Pathogens
  13. Fraud, Waste & Abuse Compliance
  14. Front Office Telephone Triage Basics
  15. Hazard Communication
  16. HIPAA
  17. Insurance Verification & Precertification
  18. Revenue Cycle Management & Collections
  19. Service Excellence

Suggested Bundles for Staff Training

New Employee Training
All Employees
  1. All About the Ears
  2. All About the Nose
  3. All About the Throat
  4. Basic ENT Terminology
  5. Bloodborne Pathogens
  6. Hazard Communication
  7. HIPAA
  8. Service Excellence

Front Office Employees – add these 3 modules to the above 8 modules suggested for “all employees”

  1. Basic Front Office Operations
  2. Front Office Telephone Triage Basics
  3. Insurance Verification

Clinical Staff – add these 4 modules to the above 8 modules suggested for “all employees”

  1. All About the Neck
  2. All About the Oral Cavity & Salivary Glands
  3. Basic ENT Instrumentation
  4. Basic ENT Procedures

Billing Staff – add these 4 modules to the above 8 modules suggested for “all employees”

  1. Basic Finance
  2. Fraud, Waste & Abuse Compliance 
  3. Insurance Verification & Precertification
  4. Revenue Cycle Management & Collections
New Manager Training
  1. Basic Finance
  2. Basics of Human Resource Law
  3. Fraud, Waste & Abuse Compliance 
  4. Revenue Cycle Management & Collections
New to ENT Training
  1. All About the Ears
  2. All About the Nose
  3. All About the Throat
  4. Basic ENT Procedures
  5. Basic ENT Terminology  
Annual/On-Going Training
  1. Bloodborne Pathogens
  2. Fraud, Waste & Abuse Compliance 
  3. Hazard Communication
  4. HIPAA
  5. Service Excellence

VISIT THE AOA STORE TO PURCHASE YOUR TRAINING MODULES TODAY! 

AOA Office

2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

info@aoanow.org

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