The future of otolaryngology is in your hands
As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen.
The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.
3/14/2018 MANAGERS NEED TO STAY IN THE TRENCHES
Ever watch a war movie? You always see the person in charge right in the thick of things because that’s how they know what’s going on. That applies to our offices, too! You won’t know what is going on with your staff, what hardware or software difficulties they’re having or what patient interaction issues they’re experiencing if you sit in your office. Ideally, YOU want to be able to do every job in your office yourself. You might not be as fast or efficient as the person who is the expert, but if you can show your staff that you too know how to “sit in that trench," you’ll not only be a better advocate for them but you’ll earn their respect.
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